Series Packages and Series Packages at the section level (General Admission Only)

Available for general admission events using the same seating chart, a series package allows you to group events by “series” and apply a discount. The series package option presents the package as an option within your venue store and the patron only needs to select that package to get all shows in the package and receive the discount during checkout. Individual tickets are printed for all events within the package. Soon, this option will be available for reserved seating when we complete the option of the system to sell seats based on availability instead of allowing the customer to choose their seats.

First we’ll explain how to setup a basic series package. Then we’ll show you how you can make the package available within designated sections at your venue.

How to setup a Series Package:

1) Login to your account and click on the venues tab.

2) Within the venues tab under the Administration column you need to select “My Packages”.

series-packages2

3) Within My Packages select “Add Package” in the top left.

4) Provide a descriptive name, select “Series Package”, apply your discount.

5) Select the events that will be included in this package. NOTE: You can only include events that use the same seating chart.

6) Continue filling out the rest of the required information and set the date and time that this package will become available to the public. We recommend that you explain in detail in the description area which events are included in this package so it’s clear to the public. This description will be presented clearly along with the package in your venue store.

7) Select “Save” and your package is complete.

How to setup a Series Packages at the section level:

1) The first step is to follow the steps above to setup your basic package. Then there is one extra step…

2) Save your package and return to My Packages. You’ll notice that under the actions column there is a new link next to your package called “Select Sections”. See below:

select-sections3) In this step you’ll select the sections that will allow this package. You can select as many or as few as you’d like and any sections not included will return a message that says “This section is not available for this package”.

4) When you’re done, simply select “Save” and your package will be complete.